Medical Equipment Service Across CT, MA, RI & NY

When you’re caring for patients every day, your equipment wears out fast. Replacing it costs real money, creates e-waste, and can force you to retrain staff and migrate data to a new system. Regular medical equipment service extends the working lifetime of everything you rely on – not just the machines, but the furniture, lighting, and tools your team uses with every patient.

CalMed Inc. has been delivering on-site medical equipment service across Connecticut, Massachusetts, Rhode Island, and New York for 40 years. Our biomedical technicians handle inspection, maintenance, repair and calibration for healthcare facilities of every size – from solo dental practices to multi-site hospital networks.

We’re available 7 days a week, complete most service in a single on-site visit, and back every job with a 90-day warranty.

Interested in being our next client? Book your next service visit using the form on this page or by calling our team at +1 (203) 315-8121.

Medical equipment service is the full lifecycle of keeping your devices compliant, accurate, and operational. At CalMed, service covers four core disciplines – and the handoffs between them, because most devices need more than one over the course of their life.

Documented safety and functional checks designed to satisfy The Joint Commission, state licensing, and accreditation requirements. Every inspection is logged in your account on our customer portal so records are available the moment an auditor asks for them.

Preventive maintenance (PM) catches issues before they become failures. CalMed builds PM schedules around your equipment inventory, not a generic calendar, so you don’t pay for unnecessary visits and you don’t miss the ones that matter.

A reading that’s five percent off is a reading that’s wrong. Our technicians calibrate scales, defibrillators, vital-signs monitors, sterilizers, and a long list of other devices to manufacturer specifications using traceable reference standards.

When something breaks, speed matters. Our field service technicians carry common replacement parts on every truck and can source harder-to-find components through four decades of OEM and independent-supplier relationships.

Every service engagement follows the same five steps, whether you’re booking a one-time repair or enrolling in an ongoing preventive maintenance agreement:

1. Request – call (203) 315-8121 or submit a request through our customer portal.
2. Schedule – we confirm a date within your operating hours, including weekends when needed.
3. On-Site Diagnosis and Service – a CalMed field technician arrives, diagnoses the issue, and completes the work in a single visit whenever possible.
4. Documentation – service records, calibration certificates, and safety inspection reports are uploaded to your portal account.
5. Follow-Up – PM reminders, warranty coverage, and a named account contact for any follow-up questions.

CalMed services a broad range of medical equipment across outpatient, inpatient, and specialty care settings. Our technicians are trained on equipment from manufacturers including Midmark, Tuttnauer, SciCan, Ritter, Welch Allyn, GE, Philips, Hill-Rom, and many others.

Core equipment categories include:

• Autoclaves and sterilizers
• Cardiology equipment (EKG, monitors, stress test systems)
• Defibrillators and AEDs
• Endoscopy equipment
• Examination tables and chairs
• General patient care devices
• Hospital beds
• Medical lighting
• Medical scales
• Medical tool sharpening
• Patient lift systems
• Respiratory care equipment

Different facility types have different equipment needs, compliance requirements, and operational rhythms. Our service programs are tailored to each:

• Hospitals – 24/7 uptime requirements, complex equipment inventories, multi-department coordination
• Dental Clinics – autoclaves, handpieces, chairs, compressors, and imaging
• Medical Practices – outpatient diagnostic, examination, and minor procedure equipment
• Nursing Homes – patient lifts, beds, vital signs monitors, mobility and positioning equipment
• Physical Therapy – therapeutic modalities, tables, exercise equipment
• Veterinarian Clinics – surgical and diagnostic equipment in veterinary workflows

CalMed is based in North Haven, Connecticut, with field technicians covering Connecticut, Massachusetts, Rhode Island, and New York. We deliver on-site service to healthcare facilities throughout the region – often same-day or next-day for existing customers – and offer depot repair for equipment that’s easier to ship to our service center.

CalMed has been servicing medical equipment for 40 years, and our team’s combined bench experience exceeds a century. That longevity compounds in ways our clients notice:

• We don’t orphan older equipment. A 15-year-old exam table doesn’t need to be replaced if it can be serviced properly.
• We diagnose faster. Pattern recognition is experience – our technicians have seen nearly every failure mode on nearly every common model.
• We source parts others can’t. Four decades of OEM and independent-supplier relationships mean we can often get a component in hand when another provider says the equipment is beyond repair.
• We understand your workflow. A dental practice, a hospital sterile processing department, and a veterinary surgical suite all have very different needs. We’ve been in all of them.

Ready to partner with CalMed? You can request a service visit through the form on this page, call (203) 315-8121, or log in to the customer portal if you’re an existing client.